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Why does my Wi-Fi disconnect often?

Likely reasons are the use of a Wi-Fi repeater or 5GHz connection. Learn more. Read More >

Seeing when location data last updated

Check when a place's information was last updated to make the healthiest decisions. Learn more. Read More >

What is AirVisual Earth?

A real-time, online, 3D pollution map, it presents a complex model of global pollution airflows. Read More >

How to get the most from Pro's battery

You can change various settings to extend the battery’s charge, which is usually 3-8 hours. Read More >

Pro's screen - turned off and still gage?

The screen can be disabled indefinitely if you wish, while continuing to take measurements. Read More >

Where is AirVisual Pro’s serial number?

The number is either 7- or 11-digits long, a mixture of numbers and letters and found in two places. Read More >

Samba data download troubleshooting

Ensure that AirVisual device and accompanying computer are connected to the same Wi-Fi network. Read More >

Setting up pollution exposure tracking

AirVisual app provides a dashboard based on the WHO guidelines to track exposure to polluted air. Read More >

Device stopped displaying outdoor data

Possible reasons include loss of Wi-Fi connection or an issue with the outdoor data source. Read More >

Changelog: ‘18 World Air Quality Report

Updates were made to the 2018 World Air Quality Report PDF hosted on the AirVisual.com website. Read More >

Change/unfollow an outdoor station

You can change your device's settings or unfollow an outdoor station. Learn more. Read More >

Choosing an effective air pollution mask

Two main criteria: high filtration efficiency against the most hazardous pollutants & airtight fit Read More >

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